Executive Development Programme in Assertive Communication for Results
-- ViewingNowThe Executive Development Programme in Assertive Communication for Results is a certificate course designed to empower professionals with the ability to communicate effectively and assertively in the workplace. This programme emphasizes the importance of clear, confident, and respectful communication to drive results and build strong relationships.
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GBP £ 140
GBP £ 202
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โข Understanding Assertive Communication: Definition, Importance, and Benefits
โข Recognizing Communication Styles: Assertive, Passive, Aggressive, and Passive-Aggressive
โข Assessing Personal Communication Style: Strengths and Areas for Improvement
โข Effective Listening Skills: Barriers, Techniques, and Active Listening
โข Expressing Thoughts, Feelings, and Beliefs: Tools and Techniques for Assertive Expression
โข Handling Conflict Situations: Conflict Stages, Assertive Strategies, and Conflict Resolution
โข Negotiation and Influence: Building Rapport, Identifying Interests, and Negotiating for Win-Win Outcomes
โข Giving and Receiving Feedback: Constructive Feedback Techniques, Feedback Models, and Dealing with Reactions
โข Presentation and Public Speaking Skills: Structuring Presentations, Engaging Audiences, and Managing Nervousness
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