Executive Development Programme in Assertive Communication for Results
-- viewing nowThe Executive Development Programme in Assertive Communication for Results is a certificate course designed to empower professionals with the ability to communicate effectively and assertively in the workplace. This programme emphasizes the importance of clear, confident, and respectful communication to drive results and build strong relationships.
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Course Details
• Understanding Assertive Communication: Definition, Importance, and Benefits
• Recognizing Communication Styles: Assertive, Passive, Aggressive, and Passive-Aggressive
• Assessing Personal Communication Style: Strengths and Areas for Improvement
• Effective Listening Skills: Barriers, Techniques, and Active Listening
• Expressing Thoughts, Feelings, and Beliefs: Tools and Techniques for Assertive Expression
• Handling Conflict Situations: Conflict Stages, Assertive Strategies, and Conflict Resolution
• Negotiation and Influence: Building Rapport, Identifying Interests, and Negotiating for Win-Win Outcomes
• Giving and Receiving Feedback: Constructive Feedback Techniques, Feedback Models, and Dealing with Reactions
• Presentation and Public Speaking Skills: Structuring Presentations, Engaging Audiences, and Managing Nervousness
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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