Executive Development Programme Building a Diverse Customer Base
-- ViewingNowThe Executive Development Programme in Building a Diverse Customer Base is a certificate course designed to emphasize the importance of diversity in today's dynamic business landscape. This program aims to equip learners with the necessary skills to understand, value, and cater to a diverse customer base, leading to increased business growth and competitive advantage.
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โข Understanding Diversity and Inclusion in Customer Base
โข Benefits of Building a Diverse Customer Base
โข Identifying and Segmenting Diverse Customer Groups
โข Strategies for Reaching and Engaging Diverse Customers
โข Cultural Competency and Customer Service Skills
โข Measuring and Analyzing Diverse Customer Engagement
โข Overcoming Barriers and Challenges in Building a Diverse Customer Base
โข Leveraging Technology for Inclusive Customer Engagement
โข Creating a Diverse Customer-Focused Organizational Culture
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- ThreeFourHoursPerWeek
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