Global Certificate in Assertive Communication for Global Impact
-- ViewingNowThe Global Certificate in Assertive Communication for Global Impact is a comprehensive course designed to empower learners with the skills necessary to excel in today's globalized work environment. This course highlights the importance of assertive communication, a style that is confident, direct, and respectful, in fostering positive relationships and driving successful career outcomes.
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โข Understanding Assertive Communication: definitions, benefits and common myths
โข Active Listening and Empathy: keys to effective assertive communication
โข Non-Verbal Communication: body language, facial expressions and tone
โข Assertiveness Techniques: "I" statements, broken records, and fogging
โข Handling Conflict Assertively: de-escalating tense situations and finding solutions
โข Cultural Sensitivity in Assertive Communication: adapting to different communication styles
โข Negotiating and Influencing: assertive strategies for persuasion and collaboration
โข Assertiveness in the Digital Age: communicating effectively in virtual environments
โข Building and Maintaining Assertive Relationships: setting boundaries, giving and receiving feedback
โข Overcoming Barriers to Assertiveness: addressing anxiety, low self-esteem and passive-aggressiveness
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