Global Certificate in Social Data for Customer Insights
-- ViewingNowThe Global Certificate in Social Data for Customer Insights is a comprehensive course that equips learners with essential skills to excel in the data-driven business world. This course highlights the importance of social data in understanding customer behavior and preferences, and how it can be used to drive business growth.
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โข Unit 1: Introduction to Social Data
โข Unit 2: Social Data Collection Methods
โข Unit 3: Data Cleaning and Preparation
โข Unit 4: Social Listening and Monitoring
โข Unit 5: Social Network Analysis
โข Unit 6: Natural Language Processing (NLP) and Text Analytics
โข Unit 7: Customer Segmentation and Profiling
โข Unit 8: Sentiment Analysis and Opinion Mining
โข Unit 9: Data Visualization and Reporting
โข Unit 10: Ethics and Privacy in Social Data Analytics
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